Most major losses involve serious risk of business interruption. While material damage happens immediately, the loss of profits is just beginning and is potentially a far more drawn out process. This is where having more specialist loss adjusters and having them spread evenly around the country has a real impact.

We have some of the most respected specialist adjusters in the profession and we can get them on site anywhere in the UK within hours. Because they are based locally they can be on site on a regular basis. The management and control of costs from day one is the vital first step in the successful handling of any major loss. Claims’ adjusting is not something that can be done on line or on the telephone - a professional has to be on site. In the end, quality results come from having quality people focused on the claims’ solution. All of this is overlaid by our Quality Control of Major Loss (QCML) approach to losses which ensures quality control whilst encouraging early resolution of claims and a commercial approach to settlements.

TECERIS – Quality Control of Major Loss (QCML)

Teceris are the leaders in handling major losses in the UK and Continental Europe.

We have now consolidated our position by formalizing our practices and procedures under one recognized standard - QCML

Our major loss practitioners work within a clear framework that allows flair and innovation to prosper whilst ensuring appropriate checks and balances are in place. This means the right skills are applied to any situation with no compromise on quality or standards.

What we offer you

• Practitioner led business. It is a distinctive feature of our business that our top major loss practitioners also have control of the business and are responsible for its direction .

• Corporate account management processes that set the agenda for major loss responses and handling on those accounts – integral to risk improvement process

• Strong emphasis on the day one response and project management of the loss with periodic peer review of files at set milestones.

• File reviews to include commercial settlement opportunities – “Technically gifted, commercially aware”

• Partner involvement on any loss over £500,000

• Fully integrated deployment of specialists in the handling process from day one

• Active use of case management conferences

• Stringent sign off processes

• Reserve analysis and management through Partner sign off

• Major loss accreditation programme

• Pupil programme

• Post settlement reviews feeding back into Corporate Account Management process

• All the above are complementary to each other and support the principle of using the lessons learned to aid risk improvement

Our major loss procedures are established and our clients understand that we routinely approach major claims in a progressive style, constantly looking to refine our product and add new elements that further enhance our reputation.

There is no other firm of loss adjusters who can boast having so many of the industry leaders. Reputations are not static but come from solving problems on a regular and innovative basis. Whilst no two claims are identical, because of our experience we know not only where the solution lies but also the quickest route to the fairest result.

In a claims’ environment increasingly staffed by the less qualified and the inexperienced, we have refused to compromise on the quality of our people and have kept the gold standard shining bright. The inevitable problems which can arise in any claim of value, complexity, specific industries and specific businesses are our bread and butter.

Contact Us

If you wish to discuss our Major Loss offering, contact Mike Weatherhead on

T: 0870 381 6580 M: 07850 200244 E: mike.weatherhead@teceris.co.uk

Alternatively speak to your usual Teceris contact.