06 May 2005

The Capita Group Plc (Capita) announces the launch of Teceris, a dedicated business within Capita Insurance Services, focusing on the high-end corporate and complex loss adjusting marketplace. Teceris will target its specialist corporate and commercial claims resolution services at major corporations, affinity groups, government and the commercial insurance market at a national and global level.

Teceris has been created in response to the increasing demand in the market place for specialist technical skills in the complex and corporate loss arena. The new company will benefit from the existing systems, infrastructure and support of Capita Insurance Services.

A management team, headed by Managing Director Stewart Steel, is in place and the launch will see investment in additional market expertise, improved IT systems and infrastructure. Teceris will act as a centre of excellence for corporate and complex loss adjusting with the expertise of the UK’s leading practitioners.

Dermot Joyce, Managing Director of Capita Insurance Services, commented:

"Our approach has always been to offer an end-to-end claims management service to cover the claims lifecycle from reception through to settlement. Teceris is an important business in the Capita portfolio and we are looking forward to delivering our highly focussed loss adjusting services to new and existing clients.

"Capita is already a major provider of claims management services, administering in excess of £11 billion of insurer liabilities and enjoying a 41.2% market share. Capita Insurance Services is the first organisation to implement SAP Claims Management in Europe."

Stewart Steel, Managing Director of Teceris, commented:

"We believe service innovation, professionalism of the highest grade and agility to adapt to a changing marketplace can best be achieved by a unified, integral team. Teceris combines all Capita’s complex and corporate loss adjusting experience and leadership under one roof with the autonomy to build a business capable of leading the commercial marketplace. With our industry-recognised team of specialist practitioners, we are well placed to consolidate and enhance our leading position in this market."

Teceris will provide the following services:

• Complex and major property and business interruption loss adjusting
• Complex public, product (incl. recall) liability loss adjusting
• Employers’ liability claims management
• Corporate account programme management (property and liability)
• General commercial property and liability claims handling
• ‘Below deductible’ and ULR management
• Claims consultancy and arbitration
• Expert witness and other legal support services.